na88 Privacy Policy – How Secure Is Your Information With Us

1Introduction & Scope

Na88 ("we", "us", or "the platform") is an international online gaming platform serving users in Bangladesh and other countries. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using our services through the na88 website, mobile app, or any other channel, you are deemed to have accepted this Privacy Policy. Please read it in full before using the platform.

We believe transparency is the foundation of trust. That's why this policy explains everything clearly, so you always know how your information is being used.

2What Information We Collect

Na88 may collect two types of information from you — information you provide directly and information collected automatically.

Directly Provided Information:

• Full Name & Date of Birth
• Email address and mobile number
• Current Address
• National ID number or passport details (for KYC verification)
• Payment method details (e.g., bKash/Nagad number or bank account)
• Profile Picture (optional)

Automatically Collected Information:

• IP address and device type
• Browser & Operating System Information
• Platform activity logs (login times, game history)
• Cookies & Session Data
• Location data (with your permission only)

3How We Collect Data

Na88 may collect your information in several ways:

• Registration Process: Information you provide when creating an account.
• KYC Verification: Documents submitted for identity and address verification.
• Payment Transactions: Information received from payment providers during deposit and withdrawal transactions.
• Cookies & Tracking: Automatically from your website browsing activity.
• Customer Support: Contact us via live chat or email.
• Third Parties: From authorized partners or identity verification services.

4Purpose of Data Use

Your collected information is used solely for the following purposes:

5Sharing Data with Third Parties

Na88 does not typically share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Providers: Solely for processing transactions via bKash, Nagad, Rocket, or bank.
• Identity Verification Services: Licensed third-party provider for KYC verification.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
• Technology Partners: Service providers required for platform operations (e.g., cloud storage).
• Fraud Prevention: To assist in investigating suspicious activity.

Before sharing data with any third-party partner, we verify that they uphold an equivalent standard of data protection. We contractually require them to maintain the confidentiality of your information.

6Cookies & Tracking Technologies

Na88 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for core platform functionality (login sessions, security).
• Functional Cookies: To remember your preferences and settings (language, timezone).
• Analytics Cookies: To analyze site usage and improve our services.
• Marketing Cookies: To show you relevant offers only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

7Data Retention Period

Na88 retains your personal information only for as long as necessary or required by legal obligations. General guidelines:

• Active account data: retained for as long as the account remains open.
• Closed account data: retained for up to 5 years from the closure date (in accordance with financial regulations).
• Transaction records: retained for a minimum of 7 years (per international financial regulations).
• Cookie data: retained for 30 days to 2 years, depending on the cookie type.
• Customer support communications: retained for 3 years from the date of last contact.

8Security Measures

To keep your information secure, na88 has implemented both technical and organizational security measures:

• 256-bit SSL Encryption: Industry-standard encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Staff Training: All staff receive regular training on data protection.
• Least Privilege Access Policy: Only authorized personnel have access to specific data.

That said, no platform can guarantee complete security on the internet. We strongly recommend using a strong password, never sharing it with anyone, and keeping 2FA enabled.

9Your Rights

As a na88 user, you have important rights regarding your data. We fully support these rights:

10Protection of Minors' Data

Na88 strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults.

• We verify age at registration and do not allow minors to open an account.
• Proof of age is mandatory as part of the KYC process.
• If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact our support team immediately.

11Privacy Policy Updates

Na88 reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through the following methods:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

12Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

When submitting a data protection request, please include your account username and registered email address so we can verify your identity and process your request promptly.